- You have 21 days from when you receive your item to return it for a refund
- If you’re unable to return it within the 21-day period, please let us know within the 21days
- Refunds will be made onto your original payment method within 7 days of us receiving the return. Some banks may take up to 30 days to process the credit to your account.
- We don’t accept liability for items that get lost or damaged in transit back to us
- All items shipments and returns are video recorded
Status of returned items
- Items must be unwashed and unworn, with all labels and tags still intact – unfortunately we can’t accept them in any other condition
- Hygiene strips must be attached to swimwear
- Items with a seal tag will only be accepted where it remains intact and undamaged
Due to things like hygiene reasons, certain goods are non-returnable.
- Anything tailored or personalised to you